Patient Feedback Survey

 

Do you recommend any changes at Townfield Doctor's Surgery?

  • No 40%
  • Yes 60%

Do you have any concerns regarding Clincians/Admin/Reception

  • No 53%
  • Yes 47%

Patient Feedback

Some patients requested more support booking appointments over the phone or online

Patients desired an improvement in waiting times for appointments but commented that the online booking system works well for same day appointments

Some patients mentioned that the questions on Patchs are too general and not patient specific enough, whereas others wished for them to be simpler

53% did not have any concerns and 60% did not have any changes to recommend.

 

Published: Aug 27, 2024