What is PATCHS?
PATCHS is an online platform that allows you to quickly access NHS based GP practices without having to wait in telephone queues or coming into the practice themselves. By answering a few simple questions, patients are able to submit their clinical and non-clinical requests to their own GP electronically. In addition to this, it offers around the clock NHS self-help information, signposting to services, and a symptom checker.
PATCHS is the most widely used digital and online triage tool in NHS primary care sector, built by NHS GPs for NHS patients, designed to enhance patient access, improve practice efficiencies and signpost patients to the right place at the right time for their care.